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Orchestration is the new challenge for CX in the age of AI agents

VentureBeat

TechnologyVentureBeat·Aug 26, 2026·1 min read

Orchestration is the new challenge for CX in the age of AI agents

Presented by Tata Communications Enterprises are deploying AI agents, voice AI, and automation across messaging, voice, and digital channels faster than the architecture meant to support it. Most of that deployment has involved attaching…

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