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AI receptionists seem like a dangerous idea after a patient revealed her doctor’s system could not understand her speech

The Next Web

TechnologyThe Next Web·Aug 26, 2026·1 min read

AI receptionists seem like a dangerous idea after a patient revealed her doctor’s system could not understand her speech

A GP surgery in South Yorkshire has withdrawn an AI receptionist after a woman recovering from a stroke could not make it understand her and moved to another practice. The NHS Accessible Information Standard has required practices to…

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