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How the service industry sees AI as a double-edged sword

Philippine Daily Inquirer

HealthPhilippine Daily Inquirer·Sep 2, 2026·1 min read

How the service industry sees AI as a double-edged sword

The AI boom has awakened the Philippine service industry to the need to move toward higher-value work. But what will it take to get there? Service work, including BPO, is knowledge work. It spans call center agents, accountants, doctors…

View original source — Philippine Daily Inquirer ↗

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