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Concerns raised over 'problematic culture' at Suncorp's debt collector

ABC News

WorldABC News·Sep 15, 2026·1 min read

Concerns raised over 'problematic culture' at Suncorp's debt collector

Insurance giant Suncorp's debt collector spent months using AI to harass an 81-year-old woman into paying a claim she was not responsible for.

View original source — ABC News ↗

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