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The Warm Handoff: How to Transfer an AI Voice Agent to a Human Without Losing Context

Hacker Noon

TechnologyHacker Noon·Jun 5, 2026·1 min read

The Warm Handoff: How to Transfer an AI Voice Agent to a Human Without Losing Context

Almost every "build an AI receptionist" tutorial ends the moment the AI picks up the phone. Production agents fail somewhere those tutorials never reach: handing the call to a human. The caller has spent ninety seconds explaining that…

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