Fiber cuts caused Quezon City network disruption–Converge

MANILA, Philippines – Converge ICT Solutions said customers in Quezon City and nearby areas experienced internet disruptions on Monday after multiple cuts to its fiber-optic cables.

In an advisory, the fiber broadband provider said the outage began at around 4:15 p.m. but did not disclose the cause of the cable cuts or identify the affected areas.

READ: Converge to deploy 1M network ports with P 23-B capex

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Fiber-optic cables transmit internet data through pulses of light, and damage to them can disrupt connectivity.

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The company said technical teams have been restoring connectivity “as quickly as possible.”

“We sincerely apologize for the inconvenience and appreciate your patience,” Converge said, adding that affected customers need not file a support ticket.

As of end-March, the listed broadband provider had 3.09 million residential subscribers and aims to grow its customer base to 4 million by end-2027. /pai INQ

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